Accessibility Guide

We offer tailor-made accessible tours of Scotland. Get in touch, we know the best places for the most wonderful travel experiences.

Welcome

We want to make your tour with us as comfortable as possible, so please let us know about any special requirements you have.

You can contact us on email at  hello@jamescampbelltours.com

Telephone within the UK 07906 949 804 or 07854 466 747 From Overseas +44 7906 949 804 or +44 7854 466 747

We want to provide you with the best possible experiences whilst on tour with us, and we are happy to work with you to make your tour all that you dreamed of. We request that you inform us of your mobility requirements at the planning stage. We will then work with you, putting all necessary arrangements in place for your personal tour of Scotland, and across our other destinations.   

Our Vehicles

The Vehicles we use are, VW Transporter Long Wheel Base and a Mercedes V Class. The Transporter has enough space in the boot (trunk) to take an electric wheelchair and both vehicles can take a folding wheelchair and walking frame. We can provide a manual wheelchair for our tours. Please notify us if you are brining your own wheelchair. The vehicles have sliding doors to enable easy access. Our vehicles are equipped with first aid kits and we can provide deionised water if needed.

There is just one step to get into our vehicles. The distance from the ground to the step is 40cm (16 inches) and we can provide a smaller step to bridge that gap if needed. There are grab handles to help you get into the vehicles. We ask that, if required, you are assisted by one of your party to help you get in and out of our vehicles.

Once in our vehicles you will be seated comfortably in a captain style seat. We have large viewing windows and the inside cabin is spacious.

We provide child seats for all age ranges.

We can enhance the audio on our tours through our loudspeakers.

Our vehicles are air conditioned and you have access to wifi.

Pick up and Drop off Points

We pick you up and drop you off at your accommodation. We can pick you up and offer a meet and greet at your arrival point - airport, train station, ferry terminal, cruise port or other arrival point.

On Tour

We can design a fully accessible private tour of Scotland where the attractions and historic places we visit are equipped with disabled facilities, giving you access to the most amazing places. Due to the nature of historic, ancient and ruined buildings, not all offer full accessibility, but we will plan accordingly, and inform you in your itinerary what is accessible.  

When we visit historic tourist attractions, we will explain accessibility and safety procedures.

We can book accommodation that offers accessible and ground floor rooms. Many guest houses offer accessible rooms on the ground floor and we can book hotels with lifts (elevators).

When on tour we can get closer access to the entrance of attractions and restaurants, and we can arrange to have you picked up at a convenient point where possible.

We can cater to dietary and allergy requests, please let us know when booking with us.